This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with our property rental management services. It also explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Collection

We may collect the following personal information when you inquire about, apply for, or rent a property:

• Full name
• Email address
• Mailing address
• Mobile phone number
• Lease or rental history information
• Payment details (where applicable)

We collect this information through our:

• Online rental application forms
• Email or phone communications
• Lease or rental agreements
• In-person visits
• Third-party reservation or listing platforms

2. Data Usage

We use your information solely for purposes related to property rental management, including:

• Processing rental applications
• Sending lease and payment reminders
• Notifying you about property inspections or maintenance appointments
• Sending important property updates or emergency alerts
• Delivering move-in/move-out instructions
• Sending promotional offers for available rental properties (if opted in)

3. Data Security

We protect your information through secure storage systems and reasonable administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure.

4. Data Retention

We retain your personal information for as long as you are a tenant, applicant, or property owner using our services. You may request deletion of your personal information at any time, subject to applicable record-keeping laws.

5. SMS Messaging & Carrier Fees

If you sign up for SMS updates, please note:

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, particularly if you do not have an unlimited plan.
• You may opt out of receiving SMS messages at any time by replying “STOP” to our message.

6. Third-Party Sharing

We do not sell your personal information. We may share your information only with:

• Service providers (e.g., maintenance vendors, payment processors) as necessary to manage your rental property
• Legal authorities if required by law or court order

- Messages are recurring, and message frequency varies.

 

- Contact Gia Capital LLC at (713-333-3059) or (admin@giacapital.com) for HELP or to STOP receiving messages.

 

- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to (admin@giacapital.com) or (713-333-3059). After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

 

- You can send “HELP” for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

 

- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Gia Capital LLC will not sell, rent, or share the collected mobile numbers